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Refund Policy

Last updated: June 3, 2026

14 days, full refund

We offer a 14-day "money-back guarantee". If you are not satisfied with your EasaFly Pro subscription, you can request a full refund within 14 days of your order date — no questions asked.

How to request a refund

Refunds are processed by our payment provider, Paddle.com(« Merchant of Record »). To request a refund:

  • Go to paddle.net and enter the email used during purchase (Paddle will send you a login link by email)
  • Or contact us at contact@easafly.com and we will handle the request for you

The refund is credited to your original payment method within 5 to 10 business days.

Cancellation after 14 days

After the 14-day period, you can cancel your subscription at any time from the « My Account » page or the Paddle portal. You retain access to EasaFly Pro until the end of the already paid period — there are no pro-rata refunds for the remaining period.

Your data

In the event of a refund, your account automatically reverts to the free plan. Your flight data is not deleted and remains accessible in free mode (within the limits of the free plan).